Please note: Sample Sale items may include ex-display products, refurbished items, customer returns, discontinued stock, damaged packaging and/or products with minor cosmetic imperfections.
Any known imperfections will be reflected in the price and, where applicable, detailed in the product description.
All products are in full working order.
Sample Sale purchases are final sale and cannot be returned or exchanged for change of mind.
Please check the product description carefully before purchasing. By placing your order, you acknowledge that you are purchasing a Sample Sale item in the condition described.
Free UK shipping upgradable to next day at checkout.
You can check the product description for the exact products included on individual products
or kits.
HOW DO I
CLEAN MY EFILE BIT?
These are disposable after each single use. No need for cleaning, just remove and dispose.
WHEN WILL
MY ORDER BE SHIPPED?
In the UK these will be sent with either DHL
express or Royal Mail, this is usually a next day service but may take longer in some areas and International Orders will be shipped with UPS. You
will receive email updates when this ships. E-files are shipped within 5 working days of order. Once your order has been shipped we cannot control any delays the delivery provider encounters.
THIS PRODUCT IS ON PRE ORDER, WHEN WILL IT BE IN STOCK?
You will receive an email update of when you pre order has been shipped.
DO I NEED A
COURSE TO USE THIS BIT?
You can never learn too much! Although we don’t
have courses on using specific bits, you can check out our socials which are packed with tutorials and FAQs. We also have regular LIVE videos scheduled on TikTok, you can make the most of learning from for free from our experts.
CAN I PAY
IN INSTALMENTS?
Yes, we offer a range of interest free payment
plans at checkout. Select Klarna, Clearpay or Laybuy at checkout.
DOES THIS
COME WITH AN EFILE?
No, this is just for the E-File bit as described in the product description.
WHAT IS THE SHANK SIZE?
It is 3/32” which is the standard size to fit
most UK E-files.
DO YOU HAVE HYGEINE RESTRICTIONS ON RETURNS?
Certain products cannot be returned. These include but are not limited to ~ Products which have a security seal that have been opened or unsealed ~ Products that, for hygiene or safety purposes, cannot be returned. These include, but are not limited to, cosmetics, scissors and blades and manicure/pedicure tools, e-files, e-file bits ~ Made-to-measure or custom-made special order products ~ Digital products including masterclasses ~ Please note that for kits, individual items cannot be returned or exchanged separately ~ If you have requested a refund on
an order which includes a promotional discount, you will be refunded the amount that has been paid
who do i contact for return queries?
For return queries, please email
info@katiebarnesacademy.com
